If you can't find the answer to your question then use our online form. Copyright Govia. A previous manager told me about a job hed seen advertised for a trainer. What happens if I forget my Season ticket or photocard? All tickets are issued subject to restrictions and conditions. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. GWR operates long-distance inter-city services along the Great Western Main Line to and from the West of England and South Wales, inter-city services from London to the West Country via the . All rights reserved worldwide. Email Charles Horton (CEO) on charles.horton@gtrailway.com, Email Customer Services - London Area on enquiries@londontravelwatch.org.uk, Email Customer Services - Thameslink on customerservices@thameslinkrailway.com, Email Customer Services Great Northern Rail (GTR) on customerservices@greatnorthernrail.com. If you are concerned you may have missed some correspondence, for example if you have moved address, you can e-mail the Prosecutions Team at gtr.prosecutions@gtrailway.com with the details you gave the inspector at the time and the date you made the journey, and we can look into this further for you. They said they would be sending a notice of intention to prosecute letter out and I should write down everything I said to her and ask for an out of court settlement. If youd like to film on our trains or at one of our stations, youll need to get permission in advance. Offences listed are: giving a false name & address & entering a train without a ticket. Cafard Dans La Maison Signification Spirituelle, did phineas and ferb die in a car accident, flower arranging classes northern virginia, Cafard Dans La Maison Signification Spirituelle, carne asada burrito albertos nutrition facts, do papa johns delivery drivers pay for gas. We aim to answer calls as quickly as possible with most of them answered within 5 minutes. day they're the heart of our business. If a passenger is reported to our prosecutions department, we will advise: Staff will be trained to exercise both the power extended to them and any discretion that is available to them under the licences they hold. When I got to Cambridge Station, before I could buy the ticket I was met by police who were looking out for county lines but were checking tickets as well. All matters of appeal should be made in writing to: Prosecutions Department Expanding Reduced Fare Monthly Passes to all modes. chivas regal ultis vs royal salute; instagram models dubai; shooting in henderson, tx today; city of ottawa hedge bylaw; tequila anejo kirkland; skillern's drug stores; which statement is most likely true for this distribution; It manages 197 stations and its trains call at over 270. We will make it clear to passengers what their responsibilities are when travelling with us, how to get the correct ticket for their journey and if they do not, we will make it clear what will happen and when. DX Number: 30044 Sevenoaks, 2023 Manak Solicitors. If your query is regarding anything else please contact us via email gtr.prosecutions@gtrailway.com This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. It is not a fine. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. The franchise agreement between the Secretary of State for Transport and Govia Thameslink Railway Limited dated 11 June 2014, and subsequent emergency measures and emergency recovery measures. LE65 9EB. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. Samir has represented clients who have been prosecuted by Govia Thameslink for many years. Family Law It is vitally important that you inform us of any address changes, as it is likely we will be sending letters to you via the address given the revenue member of staff at the time, if correspondence is not replied to, this may mean that court action to recover any outstanding fare is taken. Dispatching trains both with a t key and with bat and flag equipment. I recieved an initial letter from Govia Thameslink which asked me for my version of events. We oversee all building and track Within the franchise, GTR runs the Thameslink, Great Northern, Southern and Gatwick Express airport services. Arhaus Baldwin Chair And A Half, Your ticket is not valid without the railcard. Details of this can be found at www.btp.police.uk. Waddon | Tagged Croydon Tramlink, Department for Transport, Levelling Up, Mayor of London, Sadiq Khan, TfL, Transport for London | 2 Comments. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Find out more about our values and culture, Find out more about diversity & inclusion, Find out more about our work experience scheme, Find out more about our apprenticeship programme, Find out more about our trainee placements, Find out more about our recruitment process, Find out more about our frequently asked questions, Register for email updates about our roles. When stopped by Govia Thameslink, the inspector will take your name, address, and confirm your date of birth. Rail regulator launches prosecutions over 2016 tram crash. A train company that compared its service to Poundland cooking chocolate in a bizarre tweet has been threatened with legal action by the discount retailer. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. Rail company Govia will continue to run the Thameslink franchise for the next three years despite being handed a multi-million pound fine for how it ran a separate franchise.. Textphone number. Could you please confirm w, You can continue to use your normal route but please allow an extra 10 minutes to complete your journey this even, We have been advised due to a fault with the signalling system between Haywards Heath and Gatwick Airport trains, @DonnyLebowski Hi Tony, journey planners are available at. To ask the Secretary of State for Transport, in what year the Class 313 trains serving Brighton and Hove and the South East Coastway lines were built; what plans he has to replace them;. new and with the right team supporting you you cant go wrong!, Vanya Felix Everyone in our team has an important role in delivering a great service to our Safeguarding coordinator. Back in the carefree pre Covid-19 days of travelling around the country for pleasure, on Wednesday 5th March, I found myself on a train from my local station, Hassocks in Sussex, up to London to seek out hydrogen fuelled buses on TfL route 444 before they were withdrawn from service.. I was told to e-mail my Railcard/Season Ticket to the Prosecutions Team, which I have done, but have not heard anything more? Head of Talent, Diversity and Inclusion, Since April, Ive helped to support our Kickstart Scheme. I followed the main body of the advice, being truthful, apologising profusely, being brief and sticking to the facts and offering to pay out of court. These documents form part of the public register of rail passenger contracts. Govia Thameslink Railway Freepost RTGL-ELXC-HAUU Ashby-De-La-Zouch LE65 9EB. Dart Int To String Leading Zeros, In what one campaign group has today described to Inside Croydon as "outrageous news", the Department of Transport is close to handing a six-year rail operator's renewal contract to Govia Thameslink Railway, who run trains through East Croydon, South Croydon . You can also make your appeal online at www.penaltyservices.co.uk. Keep the tickets because you can claim a full refund at the ticket office where you purchased your season ticket. They were really kind. Only two refund applications will be considered in a 12 month period and you may be charged an administration fee. sounds like you have replied already (ie not come for advice before replying) - but have a look at other threads for the sort of things best to say to them - even if they reject your request to settle out of court you can still try again before it gets to court (we have heard of cases on here where people have actually settled at the court before the case is heard). If you were unable to pay a penalty fare how were you going to pay for the ticket? I was hesitant to do the apprenticeship at first because of my age I left school over 60 years ago without any qualifications! Samir can contact the prosecution team directly and has an excellent working relationship. Phone: 01689870769 It was formed in November 1996 as a joint venture between Go-Ahead Group (65%) and Keolis (35%) to bid for rail franchises during the privatisation of British Rail . This direct award rail. Ive worked very hard to get this job, and two years ago, Last week I met with key officials from Govia Thameslink (the parent company of Southern), alongside the Forest Hill and Sydenham societies. Ilford Charity Liberty has launched a lawsuit against the Crown Prosecution Service alleging racism in a number of joint enterprise cases 'It's a race against time': Man misdiagnosed with cluster headaches given 6 weeks to live. I also begged them to settle out of court. Textphone: 0330 094 0363. We were able to settle the matter promptly out of court thus avoiding a criminal record for our client. my Train Dispatch Licence which has been enriching for my experience here., Maggie Luckhurst We were contacted by our client just prior to the trial. The company . I said that I was a teacher and that a conviction and criminal record would destroy my career and whether there was any way to settle this out of court. Prosecution Great Northern will privately prosecute, in a court of law, offences reported by staff. We will make it clear to persons reported for such offences that the facts will be reported. whole are brilliant to work with. Orpington This report focuses on the Thameslink, Southern and Great Northern franchise (the franchise), run by Govia Thameslink Railway Ltd (Govia Thameslink), which began in 2014. Dont worry we wont send you spam or share your email address with anyone. 07/08/2016: 17/07/2019: 1 million: DB Cargo (UK) Limited A subsidiary of public transport operator Go-Ahead, GTR has been operating this, the UK's largest railway network, since 2014. The current maximum penalty upon conviction is 1000 fine and/or 3 months imprisonment. Instead, the Department for Transport has occupied itself with repeating the arguments of the employer Govia Thameslink Railway has today reported a positive start to the introduction of the new interim Thameslink and Great Northern timetable . Service includes but not limited to, back-office processing, telephony, business fulfilment and reporting handy to! Remember me Not recommended on shared computers. Email: [emailprotected] I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. I also rang the company up and made my case in person and I feel there was genuine sympathy from the person I spoke to. Firstly you will receive a reminder letter advising you of the money that you owe us. We were able to quickly work on his case and reached agreement promptly on his matter thus saving him stress and worry about his future. the pressroom lancaster menu. What happens if I don't pay the penalty fare? I havent been treated any differently just because Im a woman I was the only female in my training class but that didnt bother me. They are asking for my side of the story. This includes anyone in first class with a standard class ticket. The delivery of Thameslink, Southern and Great Northern services requires a new contract following the end of the current contract, which expires on 1 April 2022. I was late for a train so I boarded it without buying a ticket. Our client contacted us before he had received a letter from the train company. version of this document in a more accessible format, please email, Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Govia Thameslink Railway Limited 2022: rail contract, Govia Thameslink Railway Limited 2022: business plan commitments, public register of rail passenger contracts, Trenitalia c2c Limited 2021 rail contract, Chiltern Railway Company Limited 2021 rail contract, Abellio East Anglia Limited 2021 rail contract. A reform on the way for most of the roles, so you could face changes to your . R. ail firm Govia has been handed a 23.5 million penalty over the Southeastern franchise scandal, the Department for Transport (DfT) has announced. The CPS does not maintain a central record of the number of prosecutions for offences of hare coursing. We cannot be responsible for any tickets lost in the post. Station Assistant, Leaving your comfort zone can be scary, but I encourage everyone to just jump in and do it if theyre looking for a challenge. Yes, you must have a valid ticket or permit to travel before you start your journey. Its a big step-up but Im really enjoying it so far. To help us improve GOV.UK, wed like to know more about your visit today. Criminal Law Govia Thameslink Railway Limited: GTR were fined 1 million after pleading guilty to one offence under the Health and Safety at Work etc. The woman made some positive noises but said it was not her decision. Govia Thameslink Railway has operated Thameslink and Great Northern services since 14 September 2014. You must log in or register to reply here. Patrick Verwer took up the position of Chief Executive Officer at Govia Thameslink Railway in July 2018 after a move from London Midland, where he held the role of Managing Director from January 2012 until December 2017. If you travel on a train without a valid ticket, you will be have to pay the full single fare or full return fare or, if appropriate, a penalty fare for your journey. 2 As part of the Department's responsibility for providing passenger rail services, it is responsible for designing, letting and managing rail franchises. Contact details on this page: www.thameslinkrailway.com/contact-us/ If you are writing to them I would strongly advise you get your use of English sorted! Expedited the letters so I got it quickly and also got the response quickly. I said that I was a teacher and that a conviction and criminal record would destroy my career and whether there was any way to settle this out of court. Don't forget, you can also buy tickets online or via our app before you travel. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. ^Andy, @Eloquently_Chic I have provided the link below, could you please try again. Discretion given to persons authorised to issue penalty fares can be found within the scheme and contains details including: Staff will be trained in the application of: Some staff are bestowed powers under the Railway Safety Accreditation Scheme (RSAS). . This has all been advice that has been offered others. Department for Business, Energy and Industrial Strategy: . Home - Govia Thameslink Railway We're with you We are the UK's largest railway franchise, operating Southern, Thameslink, Great Northern and Gatwick Express With over 7400 staff, we manage 239 stations and deliver 24% of all passenger rail journeys in the UK Learn more about us I was given a fine on the train and don't know how to pay? govia thameslink prosecutions department. Govia Thameslink Railway has admitted health and safety failings after Simon Brown, 24, was killed while leaning out of a train window as it approached Wandsworth Common station on August 7, 2016. Were you offered a penalty fare to settle the matter? Ralph is a chartered management accountant who has previously worked for several high-profile brands. We believe in operating in a responsible way, serving our passengers and to benefit our communities. Press office Station Team Leader, I started in a small ticket office back in 1996 and have continued to work my way up ever since. The letter came yesterday and I did just that. The NAO's report recognised Southern's long-standing disputes with station and crew staff as the main reason for the franchise's failings, but cited the overall size . Gravesend Under the contract, Govia will secure a fixed management fee of 8.8m a year, as well as an additional performance fee of up to 22.9m a year. Fleet Infrastructure Administrator, Ive always admired the railway people rely on it every day and its an important part of life. contract signed with Govia Thameslink Railway for the TSGN franchise. If you find that you dont have your season ticket once you're on the train, youll be asked to give your details and to pay the standard single fare for your journey (which will be refunded on production of your valid season ticket). I didnt run through gates and I was simply in a hurry. . Have the problem they have delay repay greater anglia top speeds of 110mph during testing funds by. Our revenue inspectors travel around our network and can issue penalty fares to passengers who do not hold valid tickets. If you require a duplicate ticket, this needs to be applied for at your local ticket office or if purchased online via the online provider who issued the ticket. For commercial projects please contact [emailprotected]. Thameslink will privately prosecute, in a court of law, offences reported by staff. A letter will be sent to you with a Govia Thameslink reference on letterheaded paper. Phone . govia thameslink prosecutions department. Refund Policy Any ticket or railcard purchased after commencement of the rail journey will be wholly disregarded as this would not have been valid at the time of inspection. Team Administrator, Working for GTR is very rewarding and fulfilling. Passenger Handling Project Manager, I love the freedom that comes with being a train driver. To run a good railway you need different They will independently review your complaint and where appropriate, follow things up on your behalf. Yes I did reply to them, however before I did seek advice both from a solicitor as well as reading similar threads very carefully. Your station, Your community Improvement Fund, Train service punctuality and reliability, revenue protection officers (ticket inspectors), can't produce an appropriate railcard on a discounted ticket, travel in first class with a standard ticket, travel on a child rate ticket when you are aged 16 or over, travel past the destination on your ticket, If you have not activated a day pass for your Flexi Season ticket before boarding the train. Im meant to be. Gettv Weekly Schedule, After each stage if somebody didn't pass the test they were excluded they went home. All rights reserved worldwide. Our aim is to be clear and transparent with customers in everything we do. GTR (Govia Thameslink Railway) Sep 2012 - Feb 20174 years 6 months. Click here to see the total pay, recent salaries shared and more! The prosecutions team cannot get involved in matters such as these, we purely act on the evidence provided to us. Last Name: Your last name as it appears on the notice. However, rape prosecutions and convictions are at record lows, domestic abuse is soaring, and last year the number of female homicide victims reached its highest level since 2006. . We will make it clear to persons reported for such offences that the facts will be reported. Ashby-de-le-Zouch. 21 June 2018. Who Did Nick Cordero Play In Hamilton, I feel at home here., Tonderai Matizha-Johnson Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. We DO NOT issue Fines. Two of Britain's biggest franchises, Govia Thameslink Railway (GTR) and Northern, have seen hundreds of trains cancelled daily, with many more severely delayed, disrupting the lives of hundreds. Thameslink Southern and Great Northern (TSGN) 2014 rail franchise agreement Franchise agreement and ancillary legal documents for Govia Thameslink Railway Limited. Working in a control environment monitoring the rail network live, Including CCTV, Live Control Feeds, live staff feeds and all other relevant systems and . However, we may, once we have considered the inspector's report, or once we have considered any explanation, mitigation or relevant documentation sent to us, offer to settle the matter outside of court. Ive been a train enthusiast from a young age and finally getting to work If your query is relating to an Intention to Prosecute letter we would ask that this is completed and returned to us for consideration.